Recently, Time Departure Company Salalah welcomed an important customer from Jordan. The customer operates a construction waste transportation business locally and is looking for a batch of sturdy and durable dump trucks that adapt to the desert climate to improve the operational efficiency of the fleet. After in-depth communication and field investigation, the customer highly recognized the performance of Sinotruk HOWO dump trucks and HTD's after-sales service, and signed a purchase intention agreement, laying a solid foundation for the long-term cooperation between the two parties in the future.

Customer demand is a reliable transportation vehicle that adapts to the desert climate. Jordan is located in the Middle East, with a dry and hot climate. The sandy environment places extremely high demands on the durability and heat dissipation performance of commercial vehicles. The main needs of customers include:

High-strength body: The working conditions of construction waste transportation are harsh, and the vehicle needs to have an impact-resistant and corrosion-resistant chassis structure.

High temperature adaptability: The engine and gearbox need to operate stably in an environment of 50℃+.

Long-term stable operation: The vehicle has a low failure rate and can provide fast-response after-sales support.

In response to customer needs, we proposed a customized solution, recommended the HOWO 6X4 dump truck to the customer, and provided the following optimized configurations:

Power system

Weichai engine (350 horsepower)-specially tuned for high temperature environment, heat dissipation efficiency increased by 20%.

Reinforced cooling system-large-size water tank + dust-proof fan to prevent sand and dust blockage.

Chassis and cargo box

Double-layer beam + local reinforcement-carrying capacity of 25 tons, suitable for heavy-load conditions of construction waste.

Wear-resistant steel plate cargo box (thickness 8mm)-impact-resistant, extended service life.

Driving comfort

Desert version air conditioning system-rapid cooling to ensure the comfort of the driver in high temperature environment.

Accompanied by the HTD team, the customer visited the production line of the HOWO dump truck on site, focusing on:

Welding process: robot automated welding to ensure the strength of the frame structure.

Engine test: high-temperature full-load simulation test to verify heat dissipation and power stability.

Quality inspection process: Each vehicle must pass 26 tests such as braking, steering, and lighting before it can leave the factory.

In addition, the customer also visited the HTD parts warehouse and learned that: the exclusive spare parts inventory (such as filters and brake pads) in the Middle East ensures emergency supply within 48 hours.

Jordan local service cooperation outlets provide regular maintenance and rapid response to faults.

After-sales commitment: let customers have no worries

In response to customers' concerns about after-sales service, HTD provides:

2 years/100,000 kilometers of core component warranty (engine, gearbox, rear axle).

24-hour remote technical support, priority dispatch in the Middle East.

Free operation training (including Arabic manual).

The customer said with satisfaction: "The durable design of the HOWO dump truck and the after-sales guarantee of HTD fully meet our needs, and look forward to subsequent batch delivery!"

This cooperation is not only a single transaction, but also another milestone for HTD to deepen its presence in the Middle East market. In the future, we will continue to optimize our products and services to help global customers solve heavy-duty transportation challenges.